Mason County 911 Launches “Eva” to Help with Non-Emergency Calls
Mason County 911 is taking another step to keep emergency lines open and help our community get the right help faster. Starting this fall, non-emergency calls will be answered by “Eva,” a virtual assistant.Our 911 center handles about 95,000 calls every year, and more than half of those are not emergencies. These are calls about things like animal complaints, abandoned vehicles, or general “411” type questions that don’t require police, fire, or medics right away. While important, these calls can Read more